Are you a carer seeking assistance, guidance, or simply a listening ear? Our Information & Support service is here for you, with dedicated Carers Support Workers ready to help. Check out our office hours and feel free to drop by or give us a call – no appointment needed.

Office Hours:

  • Runcorn Office:
    • Monday, Tuesday, Wednesday & Friday: 10 am – 4 pm
    • Thursday 10am – 7pm
  • Widnes Office:
    • Tuesday & Wednesday: 10 am – 4 pm
    • Thursday: 10 am – 3 pm

What We Offer:

  • Support Workers: Our Carers Support Workers are available to assist you with any problems or difficulties you may be experiencing.
  • Listening Ear: Sometimes, all you need is someone to talk to. We are here to listen and provide the support you deserve.
  • Signposting/Referral: With your consent, we can help guide you to relevant resources or refer you to appropriate services.


How to Reach Us:

  • Visit Our Offices: Drop into either of our offices during opening hours. No appointment is needed; just come in, and we’ll be happy to assist you.
  • Give Us a Call: If you prefer to reach out by phone, feel free to give us a call. Our team is ready to address your concerns and provide the support you need.

Caring for you is our priority, and our Information & Support service is designed to make accessing assistance convenient and easy. Whether you have questions, need advice, or just want someone to talk to, we’re here for you. pop into our offices, give us a call or complete our Contact Page Form.